Bad news if you’re holding gift cards for Souplantation or Sweet Tomatoes or enjoyed eating in their restaurants. The company that owned both brands has announced that due to COVID-19, their restaurants have closed permanently.
As per the message on their website:
As you may have heard, we are unable to re-open our 97 Souplantation and Sweet Tomatoes restaurants due to the Covid-19 pandemic.
The outpouring of love on social media has been overwhelming and we are so grateful to all of the sweet memories you have shared with us.
We would like to thank our 4,400 team members for their dedication and love they have shown to our local communities. We will miss you tremendously and wish you all the best.
For gift card inquiries, refund options are limited at this time. You may be able to dispute the purchase with your bank or credit card company. Otherwise, there may be an alternative option available through the court in the future.
As their message states, if you’re holding Souplantation or Sweet Tomatoes gift cards then your options are limited. You might be able to make a claim on your credit card, but that will also depend on when and where you bought the gift card. If you bought it directly from Souplantation or Sweet Tomatoes and have the receipt, you’ll have a much better chance of making a successful claim than if you bought one at a grocery store months ago and don’t have a receipt.
This is obviously a sad situation but one that we’ll probably see more frequently in the coming weeks and months unfortunately.
These closures will have a minor effect on Happy gift cards too. The Happy Local Eats brand included both Souplantation and Sweet Tomatoes, so the eligible restaurants for that card will likely be refreshed in due course.
[…] already shared about Souplantation and Sweet Tomatoes closing permanently. What I hadn’t realized is that the company that owns Logan’s […]
Any news on being reimbursed for gift cards ?
They went out of business more than a year ago, so I’d assume there’s no value left from any gift cards you’d have been holding.
Possibly, waiting to see if a class action law suit will be filed.