TopCashback has offered cashback rates for 10-15% several times over the past week or two. I’d seen a few reports of people having tracking issues, but it looks like the problem is more widespread.
TopCashback has put out the following statement:
TopCashback has just received notice from the network that they are experiencing a tracking issue with Raise.com that they are actively working on resolving. For each member who has recently made a purchase on Raise.com and sees that their cashback has been declined, we’ve been alerted that this will be paid out, but with a delay. Please reach out to Dominique via email to [email protected] so she can help to escalate this process. Please be prepared to email information about your purchase including a receipt to help make your experience as quick and efficient as possible. Thank you and we appreciate your patience.
I mentioned the other day that I was bullish about Raise’s prospects in the coming downturn, but I don’t know enough about their ins and outs to know that with any degree of certainty. I’d been a little surprised at how frequently we’d be seeing cashback rates of 10%+ recently, but attributed it to us coming to the end of Q1 and Raise wanting to bump up their sales. Towards the end of past quarters, they’ve often offered promo codes giving discounts of up to 7%, so I figured this was simply a different approach to juicing sales. Let’s hope there’s nothing untoward that went on with the tracking here and that it was a glitch rather than being deliberate.
Thanks for posting this helpful information.