(Update) Pepper Rewards Updating Points Values (Positive Change – Not A Devaluation)

Update 5/21/24: This change went into force today and….it doesn’t appear to have gone smoothly. The email from Pepper Rewards stated that 100 points would equal $1, but what they’ve actually done in the app is something completely different. In fact, things seem to be off by a factor of 20 for redemptions. For example, someone commented below that they had to redeem 20,000 points for a $10 gift card, but based on Pepper’s email 20,000 points should get you a $200 gift card.

This week’s mission is also messed up, but by a factor of 10. They sent out an email stating that with some brands you’d earn 5,000 points when buying a $100 gift card. 5,000 points under the new setup is supposed to be worth $50 which seemed incorrect, so I emailed them. I heard back from my contact at Pepper that it’s set up correctly, but I don’t think they realize that 5,000 points is meant to be worth $50 based on what they communicated previously.

What was even more messed up was people’s points balances. My earnings showed that I had points worth almost $200,000, while others had significantly higher balances. A Google Play Store update has apparently fixed that on Android if you’ve updated it, while they’ve submitted an iOS update to the App Store for Apple devices.

I’m waiting to hear back from Pepper regarding my latest emails to them, so I’ll update this post later today once I know more. What a mess though.

Pepper Rewards sent out an email to users today advising that they’re going to be changing the value of Pepper points on May 20, 2024. While it might initially look like a devaluation, there’s no overall change as your existing points will be revalued at the new rate. In fact, this is a positive change as it’ll make it much easier to calculate how much your points are worth.

Previously, Pepper points were worth $0.25 each. That means if you had, say, 100 points, those were worth $25. Going forward, each point will be worth a penny, so in the future 100 points will be worth $1. That’s why it initially looks like there’ll be a huge devaluation when this change comes in.

However, the email from Pepper Rewards states:

Any points already on your account will increase to match the change.

That means that if you have 100 points on your account at the moment, on May 20 those should be bumped up to 2,500 points.

The reason this is a positive change is because you won’t have to do math anymore to work out how much your points are worth. If you have, say, 3,480 points at the moment, knowing that that’s worth $870 is annoying. From May 20, $870 will appear as 87,000 points – much easier to calculate as all you’ll have to do is add a decimal point two spaces in.